Terms of Service

Here at Sweet B, we like to keep things positive and transparent. Do not hesitate to message us if there are any clarifications needed on our shop policies. Thank you!

Imagery:
All products, posts, typography, and photos sold or displayed on sweetbdesign.com are original artworks and copyrighted ©Sweet B Design LLC unless otherwise noted. Photos represented for events were either provided by the creator of the event or found on unsplash.com.

Shipping:
All art prints are shipped via USPS First Class Mail in a biodegradable envelope with recyclable chip board reinforcement and compostable clear protective bag.
All magnets are shipped via USPS First Class Mail in a biodegradable envelope protected in a 2.25”x3.25”x1” white box with padding.
All ornaments are shipped via USPS First Class Mail in a biodegradable envelope protected in a 3.5”x3.5”x1” white box with padding.
All coasters are shipped via USPS Priority mail in a Regional Rate Box protected in re-used bubble wrap and recyclable padding.

IMPORTANT NOTE:
International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees.

 

Privacy Policy

I will not, under any circumstance, sell your information (including name and email address) to anyone.
I will never send you an email unless it is directly related to an order you placed with Sweet B Design or you have subscribed to the Sweet B Newsletter.
I will only use your shipping and billing address, and contact information to communicate with you about your order, to fulfill your order or for legal reasons (like paying taxes).

This site is hosted by Squarespace, Inc.
Squarespace, Inc. uses cookies to help me run this website and to help me understand how you use it. If you wish to restrict or block the cookies which are set by our website, or any other website, you can do this through your browser settings. Please be aware that restricting cookies may impact the functionality of most websites.
My online store is hosted on Squarespace, Inc. They provide me with the online e-commerce platform that allows me to sell my products and service to you. Squarespace's Commerce choice, Stripe, is PCI-DSS compliant, meaning sensitive card data is never handled by Squarespace. It goes directly to the payment processor's servers; Squarespace doesn't have access to this information. You can view Stripe's Privacy Policy to see in further detail the security measures used and how your data is stored.

 

return policy

I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

If you are living in the EU, I accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

I don't accept cancellations for custom items
especially once I’ve started creating, but please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Returns and exchange details

While packages general arrive MUCH sooner, I allow the post office up to 2 weeks for Domestic delivery & up to 4-5 weeks for International delivery before resending/refunding for non-delivery.

If for some reason, you are unhappy with your items, you are responsible for return shipping costs and will be refunded the total price minus the original shipping costs.